Patient FAQ

  • Medda helps patients and their care team organize clinically relevant health information into clear Health Summaries and structured views. This supports better-prepared visits, care coordination, and continuity across providers.

  • Medda is for patients seeking better access to care or help coordinating it. It is also for anyone who wants clearer context, stronger continuity across providers, and support preparing for an upcoming visit or planning next steps.

  • No. Medda can be used with or without a family doctor. If you have a provider, Medda can help prepare information to support that relationship. If you do not, Medda may offer access to a provider partner and will still help organize your history to support next steps in care.

  • You complete a short intake to define your care objective. With your consent, Medda handles the process of gathering and organizing relevant records. A licensed clinician then reviews the information and prepares a Health Summary you can take with you through your care.

  • A Health Summary is a clinician-reviewed overview curated to a specific care objective. It organizes key records into a clear timeline, highlights important findings, and identifies open questions or gaps. Source records remain linked and accessible. Health Summaries can also support a more holistic view of your health, for complex patients this helps ensure care teams are seeing the same picture.

  • With your consent, Medda requests records from providers relevant to your care objective using standard healthcare channels. Medda handles the administrative work and organizes records with clear links back to their original sources. Note that Medda will only retrieve records for the purpose of supporting or providing care.

  • Yes. A licensed clinician reviews relevant records and Health Summary before it is released or shared. This helps ensure the information is appropriate, accurate, and aligned with your care objective.

  • Access and sharing are based on your consent. Record requests, clinician review, and sharing activity are logged and traceable. Access is limited to what is required to support your care.

Provider FAQ

  • Yes, Medda offers virtual care for patients who do not have primary care representation, and also supports care coordination for other providers by building and surfacing clinically relevant health histories at the point of care.

  • Clinics receive a structured, visit-ready package tailored to the patient’s care objective. This may include organized records, timelines, identified gaps, and a clinician-reviewed Health Summary, with source documents linked. Medda also offers ways to safely release patient records to support continuity.

  • Medda reduces fragmentation by handling record retrieval, consent, and organization before information reaches the clinic. This allows clinicians to review a complete, structured history instead of sorting through disconnected documents. When information is stored with the patient, clinics spend less time transmitting sensitive information across providers.

  • Clinicians can review structured summaries and use an AI-assisted interface to ask questions of the longitudinal record. This helps surface relevant context quickly at the point of care.

  • No. Medda is designed to work without EMR integrations. Information is delivered through practical channels that clinics already support.

  • Medda operates under explicit patient consent tied to a defined care objective. Patients control what information is retrieved and where it is sent. For providers with patients not yet on Medda, implied consent for the purpose of care is logged surrounding the point of care or relationship to the patient.

  • Clinics can join the Medda Provider Network through the provider intake pathway. Medda works with clinics and professionals individually to design a workflow that works for them.

  • Yes. Medda is built to handle personal health information securely. All data is encrypted, access is restricted to authorized users only, and we maintain full audit trails of record access. The platform is designed in line with healthcare privacy regulations, and we put appropriate data-processing and confidentiality agreements in place with our provider partners.