Patient Metrics

  • 29% of Canadians reported their medical records or test results were not available when needed during a healthcare visit, and 31% reported care coordination problems such as repeating tests or information.

    Medda helps by retrieving records across sources and presenting a unified, visit-ready health history.

    CIHI chartbook, How Canada Compares: Results From the Commonwealth Fund’s 2021 International Health Policy Survey

  • 15% of emergency department visits were for conditions potentially manageable in primary care, and 9% were for conditions potentially manageable virtually.

    Medda helps by improving continuity and preparation so issues can be addressed earlier with complete context.

    CIHI, Primary and virtual care access: Emergency department visits for primary care conditions

  • Approximately one-third of patient-reported healthcare visits were virtual between January 2021 and March 2022, and one-third of Canadians reported receiving primary care virtually in 2023.

    Medda helps by ensuring virtual visits start with the same organized longitudinal context as in-person care.

    CIHI, The Expansion of Virtual Care in Canada; Statistics Canada Health Reports, Virtual care use in Canada and the provinces and territories, 2020 to 2023

  • In 2024, 17% of Canadian adults reported not having a regular health care provider.

    Medda helps by reducing the harm of episodic care with a portable, unified history across encounters.

    CIHI, Most Canadians have a regular health care provider

  • In 2021, 45% of Canadians lived with at least one major chronic disease.

    Medda helps by maintaining an up-to-date longitudinal health story that supports complex, ongoing care.

    Statistics Canada, A glimpse at the health of Canadians

Provider Metrics

  • Only 29% of Canadian physicians report being able to share patient information electronically with providers outside their practice.

    Medda helps by packaging structured clinical context that can move across settings without EMR integration.

    Canadian Medical Association, Health data and information sharing

  • Ontario’s health system sends an estimated ~152 million faxes per year, and about 9 in 10 Ontario physicians report they still rely on fax to share patient information.

    Medda helps by handling retrieval through existing channels and converting fax and PDF inflow into structured clinical context.

    Canadian Medical Association, Why do doctors still use fax machines?; Ontario Medical Association, Rx Progress Report 2023

  • Canadian physicians spend an estimated 18.5 million hours per year on unnecessary administrative work and about 10.4 hours per week on documentation-related tasks.

    Medda helps by taking on record chasing and pre-visit chart preparation through automated retrieval and summaries.

    CFIB, Patients Before Paperwork; Canadian Medical Association, 2025 National Physician Health Survey

  • Overuse of tests and treatments continues in Canada, in part due to missing or unavailable clinical information.

    Medda helps by surfacing prior results and timelines so clinicians can avoid repeat or unnecessary testing.

    CIHI, Overuse of tests and treatments in Canada

  • Between January 2021 and March 2022, 38% of family doctor visits and 27% of specialist visits were virtual, and in 2020, 32% of all physician services were delivered virtually.

    Medda helps by maintaining a consistent longitudinal view across in-person and virtual care.

    CIHI, The Expansion of Virtual Care in Canada; Statistics Canada Health Reports, Virtual care use in Canada and the provinces and territories, 2020 to 2023